Privacy Policy for Chato
Last updated: March 26, 2026
1. Introduction
Chato is committed to protecting your privacy. This Privacy Policy applies specifically to the Chato iOS application — it explains how we handle information when you use the app.
Note: this marketing website (chato.formbases.com) uses standard web analytics (Google Analytics) to measure visitor traffic. This is separate from the app and does not affect data handling inside Chato.
2. Information We Collect
Local Device Data (stored only on your device):
- AI friend profiles you create (name, personality, settings)
- Chat message history
- Story content you generate
- App preferences and settings
- PIN/passcode (encrypted on-device)
- Subscription status
Data Sent to Our Servers (temporarily, not stored):
- Chat messages sent to our AI proxy to generate AI responses. Messages are processed in real-time and are NOT stored on our servers.
- A unique Device ID (randomly generated, not linked to your identity) used for daily quota tracking.
- App version and platform information for request verification.
3. Third-Party Services
- RevenueCat: We use RevenueCat to manage in-app subscriptions on iOS. See https://www.revenuecat.com/privacy
- xAI (Grok): AI responses are generated via xAI's Grok API through our secure backend. See https://x.ai/privacy
- Firebase (Google): We use Firebase Cloud Functions as a secure backend proxy. See https://policies.google.com/privacy
- Apple In-App Purchase: Subscription purchases are processed by Apple. See https://www.apple.com/legal/privacy
4. Data Storage
All your personal data (chats, AI friends, stories) is stored locally on your device using encrypted local storage. We do not have access to your chat content or AI friend data.
5. Data Sharing
We do not sell, trade, or share your personal information with third parties, except as described in Section 3 which is necessary for app functionality.
6. Children's Privacy
Chato is not intended for children under 13. We do not knowingly collect information from children under 13.
7. Your Rights
Since your data is stored locally on your device, you can delete all data by uninstalling the app.
8. Security
We use industry-standard encryption (including iOS Secure Storage / Keychain) to protect sensitive data stored on your device.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page.